Quick facts
Overview
WhatsApp Business is widely used internationally for business communication. Many Chinese suppliers have international WhatsApp numbers, especially those targeting Western markets. Note: WhatsApp is blocked in mainland China but commonly used by Chinese suppliers communicating abroad.
Key features: International standard; Free messaging and Voice/video calls.
When to use WhatsApp Business
WhatsApp Business makes sense if you international business communication with chinese suppliers. It's a common pick in the Communication category for importers who need this kind of capability.
Pricing explained
Free. For most importers, total cost depends on volume, service level and how much you negotiate. If you're comparing WhatsApp Business against alternatives, request quotes from all of them and compare on equivalent scope — not just list price.
Pros
- International standard
- Free messaging
- Voice/video calls
Cons
- Blocked in mainland China
- Suppliers may use personal WhatsApp
- Privacy concerns
Frequently asked questions
How much does WhatsApp Business cost?
Free
What is WhatsApp Business best for?
International business communication with Chinese suppliers
Does WhatsApp Business have an affiliate program?
As of our last check, WhatsApp Business does not appear to offer a public affiliate or referral program. You can still link out to the tool from your site, but no commission is tracked.
What are the main advantages of WhatsApp Business?
International standard; Free messaging; Voice/video calls.
How do I get started with WhatsApp Business?
Visit business.whatsapp.com and create an account. Most importers complete setup in under an hour. If the service requires a quote, expect a sales response within one business day.
Alternatives in Communication
If WhatsApp Business isn't the right fit, these cover similar needs.